Privacy Policy

Last updated: January 19, 2025

1. Information We Collect

When you use PierPlanner's free cruise itinerary service, we collect the following information:

  • Contact Information: Your name and email address
  • Cruise Details: Ship name, departure date, cruise line, duration
  • Preferences: Travel interests, group composition, budget range, planning style
  • Optional Information: Any additional details you choose to provide in the special requests field

2. How We Use Your Information

We use your information solely to:

  • Create your personalized cruise itinerary
  • Communicate with you about your itinerary request
  • Improve our service quality and recommendations
  • Send you your completed itinerary via email

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Your information is:

  • Stored securely using industry-standard encryption
  • Processed through Netlify Forms with enterprise-grade security
  • Retained only as long as necessary to provide our service
  • Protected by reasonable administrative and technical safeguards

4. Third-Party Services

We use the following third-party services:

  • Netlify Forms: For form submission and data processing
  • Google reCAPTCHA: For spam protection (subject to Google's Privacy Policy)
  • Tailwind CSS CDN: For website styling (no personal data collected)

5. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of future communications
  • File a complaint with relevant data protection authorities

To exercise these rights, contact us at the information provided below.

6. Cookies and Tracking

Our website uses minimal tracking:

  • We do not use advertising cookies or tracking pixels
  • Google reCAPTCHA may set cookies for security purposes
  • Basic analytics may be used to improve website performance

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Users

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@pierplanner.com

Subject Line: Privacy Policy Inquiry